M & O Frequently Asked Questions

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1. What is the difference between a Maintenance and Operations and Alterations & Improvements issue?
2. How do I report a Maintenance and Operations issue?
3. How do I request an Alterations and Improvement project?
4. How are service calls prioritized and what are are the estimated response times?
5. Who do I contact if the service call has passed its response time requirement but no response has been made?
6. Who is the Complex Project Manager (CPM) for my site?
7. Where can I obtain information of the service calls in my school site?
8. How does the District fund maintenance and repair?
9. How does our school apply for a Wonder of Reading Library Renovation?
10. I inherited a school that was poorly cleaned and maintained. What can I do to "raise the bar"?
11. Can we use outside vendors to complete "other than maintenance" projects?